Sorry the credentials you are using are invalid or have not been stored for offline use. In the event, you get the error message below instead, Tip: If you reset or change the password recently, it may take some time to take effect – so you may have to wait a bit longer before trying to sign in again. In this case, simply perform a password recovery and reset your password to something you can easily remember and try the login again. You’re most likely to encounter this error if you haven’t logged in or used your Epic Games account over an extended period of time – there is a chance you may have forgotten the credentials or as a security check, you’re being prompted to reset your password. Sorry the credentials you are using are invalid

If you already have an Xbox profile and you’re still experiencing the issue, make sure you are logged into the correct Xbox profile – and you can use incognito mode to bypass autofill and manually log in to the Xbox profile.

When done, try to log into Epic Games again.

Follow the instructions to create the Xbox profile.

You will be prompted to create an Xbox profile.

To resolve this error, you will need to create an Xbox profile. You’ll get this error message if you are trying to log in to Epic Games using a Microsoft account without an Xbox Profile. There was an error processing the credentials from the external login system

General fixes for Epic Games Launcher login errors.

There was an error logging you in, please try again.

Sorry the credentials you are using are invalid.

There was an error processing the credentials from the external login system.We will cover the following error messages: In this section below, we’ll highlight the most common Epic Game Launcher login errors with their respective solution(s) and then outline general fixes for other login errors that you may encounter when you try to sign in to the Epic Games Launcher. This post offers a general fix for Epic Games Launcher login errors. However, some users have reported that they are having problems logging into the Epic Games Launcher on their Windows 10 or Windows 11 devices. Gamers can also manage their game library. The Epic Games Launcher allows PC gamers to purchase and download games from the Epic Games Store – as well as provides chat functionality with other users.

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